The Merchantville-Pennsauken Water Commission encourages our customers to be cautious and careful when inviting individuals into their homes. Representatives from the Water Commission will always be in proper MPWC uniform and will always display official MPWC photo identification. MPWC Representatives will arrive at your property in official MPWC vehicles displaying our logo.
Photos of our uniformed representatives and official MPWC vehicles are shown here.
Customers should insist that utility workers asking for access to their homes identify themselves. If a utility worker identifies himself and you are still unsure, please do not hesitate to ask our representative to wait outside while you call our office to verify that work and/or meter readings are scheduled in your area on that day.
Safety is a top priority at the Merchantville-Pennsauken Water Commission and official MPWC representatives will always be happy to wait while you confirm their identity. If someone approaches you as a utility employee but is not wearing the proper uniform or fails to produce official photo identification, you should call 9-1-1 to report an imposter.