Monitoring and Reporting Requirements Not Met for the Merchantville Pennsauken Water Commission

Our water system violated drinking water requirements over the past year. Even though it is not an emergency, as our customers, you have a right to know what happened and what we did to correct the situation.

For more information, please contact Richard Spafford at 856-663-0043 or 6751 Westfield Avenue in Pennsauken, NJ. 

We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether our drinking water meets health standards. During the first quarter of 2024, we sampled for Total Trihalomethanes and Halocetic Acids in March instead of February as required.  We completed all four quarterly monitoring tests; however the samples were taken late and the results were submitted to the State late.

The table below lists the contaminant(s) we did not properly monitor and report during the last year, how often and when we are supposed to sample, how many samples we are required to collect, how many samples we took, and if applicable, the date on which follow-up samples were (or will be) taken.

AnalyteRequired sampling frequency or sampling periodNumber of samples requiredNumber of samples collectedWhen samples were taken
TTHMsFebruary44March
HAA5February44March

What should I do?

There is nothing you need to do.  All water tests came back below NJDEP standards.

However, if you have specific health concerns, a severely compromised immune system, have an infant, are pregnant, or are elderly, you may be at higher risk than other individuals and should seek advice from your health care providers about drinking this water.

What is being done?

The quarterly sample was collected but was collected in March instead of February of 2024.  All compliance schedules are being followed.

For more information, please contact Richard Spafford at 856-663-0043 or 6751 Westfield Avenue, Pennsauken, NJ.

*Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.*

This notice is being sent to you by the Merchantville Pennsauken Water Commission, Water System ID#: NJ0424001.

The Merchantville Pennsauken Water Commission (Commission), located at 4400 Frosthoffer Avenue, Pennsauken Township, Camden County, New Jersey, is providing notice of its intent to develop and implement an environmental infrastructure project, more specifically, the construction of Browning Road Treatment Plant Improvements, which will add treatment to the existing plant consisting of Advanced Oxidation and Granular Activated Carbon. The approximate construction cost budget for this project is $10,300,000.00.

The Commission is requesting funding assistance from the New Jersey Water Bank Program for the project.  The NJDEP has approved the environmental review of the project.

Planning and environmental decision documents are available for review at the Commission’s office, 6751 Westfield Avenue, Pennsauken Township, New Jersey.

The Commission owns and operates the water treatment plant Commission Service Area.  The service area is comprised of Merchantville Borough and the majority of Pennsauken Township, and portions Cherry Hill and Camden.

PLEASE TAKE NOTICE that the Merchantville-Pennsauken Water Commission will hold a Public Hearing to accept testimony or public comment on the below proposed increase in Connection Fees and/or General Rates for water and penalties charged by the MPWC. The hearing will commence at 4:00 PM on Thursday, November 12, 2020 immediately prior to the regular monthly business meeting of the Commission. The hearing and meeting will be held via zoom conference and also at the Administrative Headquarters of the MPWC located at 6751 Westfield Avenue, Pennsauken, NJ, 08110.  Both the hearing and meeting will be attended by the Commissioners and MPWC staff via video conference. The public is invited to testify or comment in advance in writing, or during the meeting either by zoom video conference or by appearing in person at the Commission meeting room also via zoom conference.  Anyone seeking to send comments in writing may do so by addressing those comments to Karl McConnell, General Counsel, at the Commission office or via email to kmcconnell@mpwc.com.  Such comments must be received at Commission office prior to 12:00 pm on the hearing date.

To join the meeting & hearing via zoom conference:

Join Zoom Meeting

https://us02web.zoom.us/j/87619724783

Meeting ID: 876 1972 4783

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Meeting ID: 876 1972 4783

Find your local number: https://us02web.zoom.us/u/kn9mOQA0Q

 

Connection Fee Rate Adjustment                           Current                                  Proposed

Residential Connection Fee (per EDU)                      $1,952.00                                $1,992.00

Commercial Connection Fee (per 1,000 gallons/yr.) $     34.55                                $     36.89

Water Rate Adjustment- The proposed changes:

 

Quarterly Charges Current Billing Rates New Rates
4″ Fire Service $400.00 $400.00
6″ Fire Service $715.00 $715.00
8″ Fire Service $1,100.00 $1,100.00
10″ Fire Service $1,500.00 $1,500.00
5-23 blocks (per block) $2.40 $2.45
23-50 blocks (per block) $3.15 $3.20
Over 50 blocks (per block) $3.95 $4.05
hydrant water usage $3.95 $4.05
5/8″ meter $24.75 $25.25
Qualified Senior (5/8″ meter) $24.75 $25.25
Qualified Senior discount $13.75 $14.00
3/4″ meter $35.25 $36.00
1″ meter $56.25 $57.50
1 1/2″ meter $111.75 $115.00
2″ meter $167.75 $170.00
4″ meter $570.00 $580.00
6″ meter $1,038.00 $1,060.00
8″ meter $1,322.00 $1,350.00
Public Fire Hydrant $97.50 $99.50
Hydrant meter rental $600.00 $600.00
 
 Other Charges  
Meter Test $40.00 $40.00
Returned Check $25.00 $25.00
Searches $25.00 $25.00
Turn on/off – working hours $60.00 $60.00
Service call – after hours $75.00 $75.00
Service call – holiday $100.00 $100.00
Qualified senior service call $30.00 $30.00
Inspection service $150.00 $150.00
Overtime rate for service / construction $40.00 $40.00
Hourly rate for backhoe $75.00 $75.00
Hourly rate for dumptruck $35.00 $35.00
New construction meter cost Cost of meter Cost of meter
Costs to file a property lien Costs incurred or expended Costs incurred or expended

 

1″ tapping fee * $200.00 $200.00
2″ tapping fee * $400.00 $400.00
4′ tapping fee * $2,355.00 $2,355.00
6″ tapping fee * $2,630.00 $2,630.00
8″ tapping fee * $3,246.00 $3,246.00
10″ tapping fee * $5,500.00 $5,500.00
     
*  tapping fees may incur additional contracted costs  
Linear foot fee:
6″ per linear foot $90.00 $90.00
8″ per linear foot $100.00 $100.00
12″ per linear foot $110.00 $110.00
Missing / frozen meter
5/8″ Cost of meter plus installation Cost of meter plus installation
3/4″ Cost of meter plus installation Cost of meter plus installation
1″ Cost of meter plus installation Cost of meter plus installation
1 1/2″ Cost of meter plus installation Cost of meter plus installation
2″ Cost of meter plus installation Cost of meter plus installation
Violations
Bypass lines $1,000.00 $1,000.00
illegal use of hydrants $1,000.00 $1,000.00
Other violations of Commission Rules, 1st offense $50.00 $50.00
Rule violation, 2nd offense $250.00 $250.00
Rule violation, 3rd offense $500.00 $500.00
Rule violation, 4th offense $1,000.00 $1,000.00
Rule violation, 5th offense $2,000.00 $2,000.00
Rule violation, 6th offense $3,000.00 $3,000.00

 

By Order Of The

Merchantville-Pennsauken Water Commission

DATED: November 12, 2020

Please take notice that the Merchantville-Pennsauken Water Commission will hold a Special Meeting on Thursday, October 15, 2020 at 4:00 PM via teleconference for the purpose of approving the 2020-2021 operating budget, and any other business that may arise and need to be addressed.

 

By Order Of The

Merchantville-Pennsauken Water Commission

Dated: October 13, 2020

About AutoPay

Register an account via our secure online payment site and sign up to have your payments automatically deducted every quarter.  AutoPay will send you a reminder email prior to the payment due date which includes the amount to be paid.  DO NOT use AutoPay if you are on a payment plan.  AutoPay schedules the full open balance on the account to be paid all at once.  You may still pay online and even schedule a future payment without utilizing autopay.  Please note that if you choose to stop AutoPay at any time, you must log into your account and opt out.  

When paying your bill online, be reminded that the MPWC can only verify payments in real time if you pay through our secure payment site.  Payments will be posted to your account on the next business day. If you are in danger of service termination, you may make an online payment and then contact our office where a Customer Support Representative can log on and verify that your payment is pending.  Use this link:

Pay My MPWC Bill

Or from our home page, click on the yellow button that reads “Access Online Bill Pay”

THE QUICKEST AND SAFEST WAY TO PAY YOUR BILLS IS DIRECTLY WITH THE MPWC EITHER IN PERSON OR VIA OUR SECURED PAYMENT SITE.  You can make a payment manually at any time, or you have the option to schedule a payment for a future date or to sign up for AutoPay.  

Please note that if you choose to pay through your bank’s online “Bill Pay” option, processing will take some extra time.  Your bank will actually cut a paper check and mail it to us via USPS.  Be sure to schedule your payment well in advance of your due date to avoid penalties and possible service termination.

You may use this link to review all of the MPWC Bill Payment Options.

As always, the MPWC is happy to answer any of your questions.  Contact our Customer Support Center at 856-663-0043 during regular business hours, Monday through Friday between the hours of 8:00 AM and 4:00 PM.    For after hours emergencies, please dial 856-663-0044.

Helpful Resources

For more information on water-related issues, visit the following sites:

Lead service line documents for download:

Lead Service Line Replacement FAQ's

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Lead Service Line Inventory as of July 2024

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