Please Take Notice that the Merchantville-Pennsauken Water Commission (MPWC) will be requesting proposals from experienced, qualified and financially stable entities in order to enter into a long term (10 year) all-inclusive well maintenance service contract in accordance with the New Jersey Water Supply Public-Private Contracting Act. N.J.S.A. 58:26-19 et seq.

The DEADLINE for Submission of Proposals to the MPWC is Tues., October 4 at 10am prevailing local time at its HQ at 6751 Westfield Ave., Pennsauken 08110. The proposal and desired contract is for a long-term service maintenance and water well asset management program and related pump and motor asset management services to assist with maintaining efficient water well production.

Richard Spafford, P.E. c/o MPWC, 6751 Westfield Ave., Pennsauken 08110, Phone 856-663-0043 x 219 can provide additional information and a proposal document to an interested party or a copy of a contract once one is reached.

The PUBLIC HEARING on any contract reached will be held on DECEMBER 8, 2016 AT 9:30 AM in the G. Burton German Meeting Room at 6751 Westfield Ave., Pennsauken 08110. The Record of the Hearing shall remain open after the hearing for one week for any comments regarding the proposed contract that anyone will like included in the record of the hearing.

Michael A. Saraceni

Chief Operating Officer

 

Click here for  MPWC RFP for Well Maintenance

The Merchantville-Pennsauken Water Commission proudly announces the re-appointment of G. Burton German as Commission Treasurer for his 9th consecutive term with the MPWC.  Merchantville Borough Mayor, Edward Brennan, administered the Oath of Office at the MPWC’s monthly business meeting and presented Mr. German with a proclamation highlighting his accomplishments and outstanding service to not only the MPWC, but to Merchantville and the surrounding communities over the years.

Aug2016-GBG Appointment

You may now pay your bill using all major credit and debit cards at the MPWC office on Westfield Avenue.  There is a processing fee of 2.95% of your payment amount when paying with a credit or debit card.  You may also continue to pay online with all major credit and debit cards or  by e-check.  Processing fees also apply when paying online.  The MPWC does NOT accept credit card or any other form of payment over the phone.  If you have any questions regarding your payment options, please feel free to contact us during regular business hours at 856-663-0043.  Our Customer Support Representatives are happy to assist you.

Once again, the MPWC is pleased to report that during the past year, the water delivered to your home or business complied with or exceeded all state and federal drinking water requirements.

Once again we proudly present our annual Consumer Confidence Report.  This edition covers all testing completed from January through December 2015. Our compliance with all state and federal drinking water laws remains exemplary. As always, we are committed to delivering the best quality drinking water. We remain vigilant in meeting the challenges of source water protection, water conservation, and community education while continuing to serve the needs of all our water users.

Every day we deliver, on average, six-million gallons of water from our wells and our treatment plants. Our water quality professionals are focused on providing the highest quality water possible, and our results reflect that commitment. Our active participation in water industry associations allows us to keep abreast of the latest developments in water quality issues.

The water quality that we deliver 24 hours a day, 365 days a year, is an exceptional value for our customers. Please be assured that the MPWC is working daily to keep its facilities and your water safe from any outside dangers.

Beginning this year, the MPWC will no longer mail individual copies of the Consumer Confidence Report to customers, as it is available electronically, here at our website, by clicking the link above, or by following the link on your water bill.  Printed copies will be available in our office on or before July 1, 2016.  If you have any questions, please contact our Customer Support Center during regular business hours, Monday through Friday, from 8:00 AM until 4:00 PM

AN IMPORTANT ANNOUNCEMENT FROM THE MPWC REGARDING WATER QUALITY:

The Merchantville-Pennsauken Water Commission accepted responsibility for existing water infrastructure in 1926 when they took ownership. During the growth and evolution of the water distribution system, the MPWC met and sometimes exceeded all industry standards.  The following information regarding lead and lead services is known;

  • Since the Environmental Protection Association mandated Lead and Copper testing the MPWC has remained in full compliance with all Federal and State mandates regarding lead and water quality. (CCR Report – www.mpwc.com)
  • The MPWC is currently compliant with the manner in which we maintain our distribution system.
  • MPWC water quality is a function of well water that has its pH adjusted to optimal levels making it non-corrosive. The water is then treated with a corrosion inhibitor approved by the State of New Jersey to minimize the chance of lead being introduced into our water.
  • Information regarding the design and construction on customer’s properties – underground or internally, is not always known to the MPWC.
  • The MPWC is currently investigating the possibility of any lead services remaining in our distribution system and has not completed the research as of this writing. Any services identified in our system will be scheduled for replacement.
  • Once the research is completed, more information may be available.

 

 

The town of Flint, Michigan is still reeling from the contamination of its water supply.  By switching water supplies and introducing a more corrosive water into their distribution system, the utility exposed thousands of residents to water with high levels of lead.  The city’s residents put a lot of faith and trust in their water supplier to provide them with safe drinking water each and every day.  The utility not only needs to permanently fix the problem but regain the trust of its customers.

There are many reasons why this catastrophe would not happen at the Merchantville-Pennsauken Water Commission (MPWC).  Most importantly, each of these safeguards are monitored daily by the professionals that also happen to live in either Pennsauken or Merchantville.  We are the same people that make sure you have safe drinking water and we also live here in the community with you.  The Commissioners are all from Merchantville or Pennsauken and our employees along with our families all drink the same water that you do.

Unlike larger private utilities, the MPWC uses groundwater for all of its supply.  Groundwater is naturally filtered by the earth.  Groundwater quality typically does not suffer the changes that surface water does.  It is a supply of water that stays at the same temperature and quality all year long.  Surface water quality can change day to day.  Rain events, temperature changes or even wind can change the quality of water and how it must be treated.  Flint, Michigan not only uses surface water but they changed their source of supply of surface water.  This sudden change in the quality of water upset the entire balance of their distribution system.

The MPWC adjusts the pH of its water so that it is non-corrosive.  By making natural groundwater non-corrosive, elements and minerals are not introduced into the drinking water by any type of pipe.  If water is corrosive and passes through lead pipes, the lead leaches into the water supply.  The MPWC made it a practice many years ago to remove and replace any lead services it identifies.  As we continue with our proactive main replacement program, all water services are replaced with copper water lines.  Dead end water mains are tied in to other mains to keep the age of water in the system to a minimum.  The distribution system is flushed twice a year to maximize the system operating conditions.

Each of the five treatment plants that the MPWC operates uses a NJDEP approved corrosion inhibitor as a last step before the water enters the distribution system.  The corrosion inhibitor that we currently use is a NSF 60 certified poly-orthophosphate.  This additive lays down a microscopic coating on the inside of all water lines.  This coating prevents the drinking water from coming in contact with the pipe transporting the water.  If the water cannot touch the inside of the pipe, it cannot impact the water in any way.

The MPWC uses state of the art technology to monitor the water system 24 hours per day.  Depending on the parameter, water quality is monitored continuously, daily or at a NJDEP approved frequency for necessary laboratory samples.  We have and continue to meet all State and Federal drinking water standards.  A plant operator monitors the treatment plants, system pressure and water quality data at all times.  In addition to the plant operators, the professional water quality technicians have access to each of the water treatment plants and the water quality data via their phone or computer.  There is never a time that we do not know exactly what is going on at the treatment plants.

In summary, the MPWC operates a groundwater system with water quality that stays relatively consistent the same year round.  There are no sudden changes in water quality like large surface water systems experience.  Our professionals continuously monitor the water quality and water system.  We treat the water so that it is not corrosive and the distribution system will not impact the water you drink.  For many years, we have actively removed any lead and galvanized service lines of which we were aware in order to improve the quality of the system.

Remember, we are not just employees.  Our employees and their families are also customers.  You do not become the American Water Works Association’s recognized “best tasting water in New Jersey” by accident while operating at a fraction of the cost of the private water suppliers in New Jersey.

For any concerns regarding water quality or for more information, please visit our website at www.mpwc.com or contact our Customer Support Center at 856-663-0043.

Richard Spafford, PE

MPWC Director of Engineering

As a homeowner, you own the water service line that brings fresh tap water into your home, including all pipes and plumbing on the “customer side” of the curb stop.  This includes the interior plumbing of the home, the outside irrigation system, the underground water service after the curb stop, the meter pit and the area where the property’s water system connects to the water meter. The MPWC shall furnish and install the meter and keep it in a state of repair.  In case of misuses, damage by frost, external causes or any other damage to the meter, the property owner shall be responsible for the cost of repair or replacement (per our fee schedule).  Only the Commission will furnish, set and replace any meter impaired by such causes.

The Merchantville-Pennsauken Water Commission is responsible for pipes on the “street side” of the curb stop – specifically, from the water main in the street to the shut off at the curb.  If you notice a water leak in the street or in the vicinity of your water meter, please call (856) 663-0044 to report it.

The MPWC has recognized HomeServe U.S.A. as a credible organization and as such supports their efforts to market a voluntary service line protection program to its customers. In lieu of any monetary gain, the MPWC insisted that the lowest possible monthly rate be offered to their customers.  To learn more about the services offered through HomeServe USA, click on the banner on our homepage or use this link:  Service Line Protection Plans with HomeServe USA

Helpful Resources

For more information on water-related issues, visit the following sites:

Lead service line documents for download:

Lead Service Line Replacement FAQ's

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Lead Service Line Inventory as of July 2024

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